Outrigger Help Center
Everything you need to master AI visibility for your brand.
Getting Started
Getting Started with Outrigger: Add a Brand and Review Your Baseline
Research your website and review suggested brand details, or add your brand manually. Review the separate baseline setup before starting an audit.
What Outrigger can and can't tell you
How Outrigger samples AI visibility, which AI assistants the audit and Monitor check, why scores can change between runs, what remains outside our view, and what stays under human review.
Core Modules
How the Citation Engine Works: Finding & Seeding High-Authority Threads
The Citation Engine discovers Reddit, Quora, and Facebook Group threads that Google and AI models already reference, then drafts three reply options (casual, expert, story) for you to review, edit, and post from your own account following each community's rules.
AI Monitor: Track Your Brand's Visibility Across AI Providers
The AI Monitor tests whether ChatGPT, Perplexity, Gemini, Claude, AI Overviews mention your brand when asked buying-intent questions, and tracks your share of model over time.
The AI Visibility Audit: Understanding Your Score
The full AI Visibility Audit checks citations, AI presence, entities, applicable reviews and on-page foundations. Press is coming soon and is not part of the current score. Review the verified evidence and prioritized action plan.
Audits vs Sonar
How a point-in-time AI Visibility Audit differs from ongoing Sonar prompt tracking.
Optimization
Entity Sync: Ensuring Your Brand Identity is Consistent for AI
Entity Sync scans your brand's presence across platforms AI models reference, identifies inconsistencies, and helps you build a canonical brand identity that AI can trust.
Review Engine: Managing Reviews Across Monitored Platforms
The Review Engine monitors reviews across Google, Trustpilot, G2, and more. Generate AI-powered review responses, run review request campaigns, and benchmark against competitors.
Press: AI-Powered Digital PR for AI Visibility
Press generates story ideas, drafts releases, scores journalists, manages approval-based outreach, and tracks coverage, all designed to build the authority signals AI models use to resolve and recommend brands.
Technical
Technical: Check and Improve Your Website
Use Technical overview, Citability, Freshness and Fix kits to review saved checks and improve your website.
Mention Gap Analysis: Finding Where Competitors Beat You
The Mention Gap Analyzer scans Reddit, Quora, YouTube, LinkedIn, G2, and more to surface places where competitors are mentioned and you're not, then outlines how to close the gaps.
Account & Recovery
Can't sign in or verify your email
What to do when a sign-in link, magic link, or email verification link expires or cannot be verified.
Billing page won't load or shows the wrong date
How to reload read-only workspace billing details, check owner access, or contact support for billing changes.
Accepting a team or client invitation
How to accept a workspace team invitation or client portal magic link and resolve expired invite links.
What a partial audit result means
Why an AI Visibility Audit can finish with partial evidence and how Outrigger handles unmeasured areas.
Handing a brand over from an agency
How to add a customer as a workspace owner or request a support-assisted brand transfer between workspaces.
Can't find what you need?
Email our team with the page and a short description of what you need.
Contact SupportOpens your email app. You can also copy the address: hello@outriggerai.com
Accessibility feedback or accommodation requests: hello@outriggerai.com